Privacy Policy
Introduction
At Mildenhall Memorials, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website or contacting us regarding our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We May Collect
We may collect and process the following information:
- Your name
- Telephone number
- Email address
- Postal address
- Details relating to memorial enquiries or services requested
- Information submitted through contact forms
- Website usage information through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and memorial services
- Arrange installations, restoration or grave tending visits
- Process payments and invoices where applicable
- Improve our website and customer experience
- Maintain internal records
- Contact you regarding your enquiry or ongoing services
We will only use your information where we have a legitimate reason to do so.
Data Protection
We are committed to ensuring your information is secure. Suitable physical, electronic and managerial procedures are in place to help safeguard and secure the information we collect online.
However, while we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed as completely secure.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties.
Your information may only be shared where necessary to:
- Comply with legal obligations
- Work with trusted service providers involved in delivering our services
- Process payments or website-related services
Any third parties used are expected to handle your data securely and in accordance with applicable data protection laws.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Analytics and performance monitoring
- Improving website usability
You can choose to disable cookies through your browser settings if preferred.
Your Rights
Under UK data protection legislation, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Withdraw consent where consent has been provided
- Object to certain uses of your information
Requests relating to your personal data can be made by contacting us directly.
Third-Party Links
Our website may contain links to external websites. Once you leave our website, we are not responsible for the protection and privacy of any information you provide to those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Retention Of Information
We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us via our Contact page.